The customer must verify the content and the condition of the products. He must check the condition of the products delivered before signing the acknowledgement of receipt of the package.
After 10 working days, claims are not accepted and the products will be considered checked and verified by the customer.
Comply with the descriptions and/or models provided by the seller, equipped with the qualities and performances that the customer can reasonably expect from a product of that type and complete with all accessories, components or other products or elements made part of the product or with this product or with in all senses.
Worn parts, dams, scratches and scraped paint are not caused for replacement and will not be recognized as covered by the warranty, because they result from normal use in particular, as regards a default, freezer or dishwasher, will make the warranty void.
As regards QuyCup in bamboo fiber, general wear, including (but not limited to) the change of colors and materials over time, is not considered a manufacturing defect.