Shipping Times & Costs

4,90 € ( Italia- San Marino – Città del Vaticano )

6,90 € (UK, France, Germany, Portugal, Spain, Greece, Ireland, Holland, Hungary, Denmark, Austria, Blegio, Croatia, Bulgaria, Poland, Luxembourg, Czech Republic, Romania, Solvenia, Sweden, Finland, Slovakia, Cyprus, Malta, Principality Of Monaco)
FREE SHIPPING : ORDERS FROM 49,00 € before tax

11,90 € (Albania, Belarus, Canada, Gibraltar, Iceland, Canary Islands, Kosovo, Leichtenstein, Macedonia, Moldova, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine)
FREE SHIPPING : ORDERS FROM 69,00 € before tax

30,00 € (For countries not listed above)
FREE SHIPPING : ORDERS FROM 99,00 € before tax

Shipping takes between 1 and 5 working days.

​For further information, please write to support@quycup.com

Returns & Refounds

Right of return within 14 days from the purchase

  • The products must be in the original box and conditions
  • A proof of purchase needs to be shown
  • Refunds are subject to vendor’s conditions check
  • The refund’s amount does not include shipping costs from the vendor to the customer and from the customer to the vendor
  • The refund policy is not applicable to personalized items


The costumers must check the condition of the products delivered before signing the acknowledgement of receipt of the package.

After 10 working days, claims are not accepted and the products will be considered checked and verified by the customer.

Comply with the descriptions and/or models provided by the seller, equipped with the qualities and performances that the customer can reasonably expect from a product of that type and complete with all accessories, components or other products or elements made part of the product or with this product or with in all senses.

Worn parts, dams, scratches and scraped paint are not caused for replacement and will not be recognized as covered by the warranty, because they result from normal use in particular, as regards a default, freezer or dishwasher, will make the warranty void. As regards QuyCup in bamboo fiber, general wear, including (but not limited to) the change of colors and materials over time, is not considered a manufacturing defect.


Do you have any question?